Can I Delete Reviews?
- Nancy Rausman
- 30.04.2018
- Online Reviews
Are you haunted by old reviews, especially bad ones? Many clients turn to us asking if and how they can be deleted. In some cases, ODs have taken over an office and want ...
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HIPAA Compliance Part 2: How to Respond to Reviews
- Nancy Rausman
- 30.08.2016
- Online Reviews
In the last post, I reviewed some of the legal considerations involved with responding to negative patient reviews in light of HIPAA compliance and as you can see, it’s ...
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The Importance of Saying Thank You (and How to do it Through Digital ...
- Nancy Rausman
- 14.02.2016
- Facebook Marketing
Since today is Valentine's Day, it had me thinking about the importance of showing appreciation by regularly saying "thank you" to your patients. Giving your patients ...
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